Automation is essential to boost productivity because it completes repetitive tasks quickly and error-free, freeing up time for you and your team to focus on activities that add greater value. For example, in a small local bakery, automating order confirmations and delivery updates reduces manual work and prevents mistakes. However, it’s not always best to automate highly complex processes or those needing personalized attention. To learn more about what automation is and how it works, see this link about automation and another on how automation works in small businesses.