What is a workflow and how does it improve your business processes?

A workflow is a series of organized steps your business systematically follows to complete tasks or processes, helping everything run more smoothly and without mistakes. For example, in a local bakery, a workflow might automatically manage order intake, customer notifications, and delivery scheduling to ensure no steps are missed. It doesn’t replace human judgment for complex decisions and may not be worth implementing for very simple or rare tasks. A workflow can be an important part of a strong automation strategy.